Job Description

Sunbird in Orleans is currently hiring both trained and untrained baristas with enthusiastic personalities, and strong customer/counter service skills.

Our FOH team is dynamic, self-motivated, and collaborates with purpose and passion. While experience is preferred, it is not required. However — being consistent, friendly, helpful, and knowledgeable are absolutes for all team members.

Job candidates are passionate about exceptional customer service, love good food & coffee, take pride in their craft, and collaborate seamlessly with others to make every day a success for our teams, our business, and our customers.

Responsibilities

• Guide each customer experience with thoughtful care, and attention to their needs and desires.

• Make perfect espresso and coffee drinks consistently, calmly, and kindly for every guest, every day you barista.

• Dial-in like a pro. Coffee grinding is a nuanced and finicky art form. Be ready to ensure that every pull is perfect, even when it’s busy.

• Support and collaborate seamlessly with your team members.

• Master our menu (both food and beverage) inside and out.

• Review and apply daily pre-shift updates diligently.

• Continuously refine your barista skills, including latte art and taste profiles.

• Embrace our “shiny new“ daily cleaning policy with enthusiasm during breakdown.

• Learn and implement proper use of all equipment during service, opening, and closing.

• Always help out with any necessary tasks (dishes, cleaning, stocking, organizing, or whatever the team needs a little extra help with that day).

Qualifications

• Availability: Commit to at least one year of employment (seasonal applicants, please discuss availability with the manager).

• Reliability: Consistently punctual and dependable; you take accountability seriously and follow through on commitments.

• Commitment: Dedicated to your team, our management philosophy, and ensuring a positive experience for every guest.

• Professionalism: Take your work seriously while maintaining a positive, flexible, and humble attitude.

• Passion: Genuinely enthusiastic about great coffee and creating memorable customer interactions.

• Detail-Oriented: Self-motivated to observe, learn, constantly improve, and develop your skill set.

• Brand Awareness: Understand that you represent Sunbird both on and off the job.

• Background: Must have a clean criminal record and no pending legal concerns that could affect employment.

• Physical Capability: Able to routinely work up to 8 hours with repeated walking, bending, and lifting up to 40 pounds.

Compensation & Benefits

Compensation: This is a competitive hourly + tipped position based on current industry standards and State laws.

Benefits: Employee discounts on Sunbird food, bevs, and retail products; Opportunities for advancement; Year-round employment; Uniquely positive and professional work environment.

How to Apply

To be considered for this position, please email your resume with relevant work experience and a cover letter (or email message) telling us why you would be a good fit for sunbird to jobs@sunbirdcapecod.com, or drop it by in person at Sunbird in Orleans, MA.

We look forward to hearing from you!