Barista⁺


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Position: Barista | Counter Service
Opportunity: FT Preferred | PT Considered
Team: FOH | Customer Service
Location: Orleans, MA


Job Description

Sunbird in Orleans is currently hiring both trained and untrained baristas with enthusiastic personalities, and strong customer/counter service skills.

Our FOH team is dynamic, self-motivated, and collaborates with purpose and passion. While experience is preferred, it is not required. However — being consistent, friendly, helpful, and knowledgeable are absolutes for all team members.

Job candidates are passionate about exceptional customer service, love good food & coffee, take pride in their craft, and collaborate seamlessly with others to make every day a success for our teams, our business, and our customers.


Responsibilities

  • Deliver unrivaled hospitality to our guests. We call this “the sunbird way”

  • Always support and collaborate wsynergistically with your fellow employees

  • Know our menus inside-out (beverage & food)

  • Thoughtfully guide and navigate each customer experience with care and attention

  • Diligently review and implement our daily ‘pre-shift’ updates

  • 'Dial-in' our espresso and coffee drinks daily with great instincts and execution

  • Know how to identify bean characteristics, grind and weight settings for each unique roast we offer

  • Constantly refine and evolve your barista skills including latte art techniques and taste profiles

  • Embrace our “shiny new” daily cleaning policy with enthusiasm and vigor during breakdown

  • Learn and implement proper use of our equipment during service, as well as opening and closing routines

  • Keep our cafe running smoothly and beautifully by doing whatever it takes — washing dishes, clearing dishes, sweeping, dusting, mopping, cleaning and organizing condiment stations, taking out trash and more

  • Relentlessly support and engage your team, including all FOH and BOH staff. We are one unit, not silos


Qualifications

  • Available: you can an commit to at least 1 year of employment with Sunbird (seasonal employees - speak to our manager)

  • Reliable: you are always punctual, and do not let co-workers down or make excuses to dodge accountability

  • Committed: to your team, our management philosophy, and every single guest experience at sunbird

  • Professional: you are serious about your work, but you aren’t rigid, arrogant or entitled

  • Passionate: about coffee, and routinely creating memorable customer experiences

  • Detail-oriented: self-driven to see more, be more, constantly improving and developing your skillset

  • Aware: you acknowledge that working at sunbird means representing sunbird on and off the job

  • Clear: you have no criminal record or pending legal concerns that could adversely effect your employment, our team, our customers, or our business

  • Capable: you can routinely work up to 8 hours with repeated walking, bending, and lifting up to 40 pounds


Compensation & Benefits

Compensation: This is a competitive hourly + tipped position based on current industry standards and State laws.

Benefits: Employee discounts on Sunbird food, bevs, and retail products; Opportunities for advancement; Year-round employment; Uniquely positive and professional work environment.


How to Apply

To be considered for this position, please email your resume with relevant work experience and a cover letter (or email message) telling us why you would be a good fit for sunbird to jaime@sunbirdcapecod.com, or drop it by in person at Sunbird in Orleans, MA.

We look forward to hearing from you!


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