Responsibilities

• We prioritize every customer experience. Guide each customer with thoughtful care and attention to detail.

• We elevate drink quality & consistency. Always strive to create perfect espresso and coffee drinks, every time.

• We dial-in daily. All of our baristas adjust their grind settings daily. We never assume it’s good; we always confirm it.

• We collaborate seamlessly. Supporting our team from start to finish on every shift is the norm here. You can expect it, and please provide it.

• We master our menus. Always know what Sunbird is serving (drink & food items), when (seasonals, staples, specials), how (if describing them), and why (because we prefer to offer some great choices, not just more choices).

• We’re pre-shift pros. Always review and execute our pre-shift updates with purpose and professionalism each day.

• We clean it like we mean it. As part of our “shiny new“ daily cleaning policy, we don’t just clean things, we make sure things are clean.

• We master our methods. Every employee must learn to perform the proper use our equipment at all phases of operation (opening, during service, and closing).

• We always help out. We are synergistic, helping our team wherever and whenever they need it.

• We start & finish strong. Our ‘default’ mode at Sunbird is max effort end-to-end, just because we can — like birds do.

• We stay sharp. Continuously refine and improve your barista skills, including latte art, grinds, taste profiles and more.

Qualifications

• Availability: Commit to at least one year of employment (seasonal applicants, please discuss availability with the manager).

• Reliability: Consistently punctual and dependable; you take accountability seriously and follow through on commitments.

• Commitment: Dedicated to your team, our management philosophy, and ensuring a positive experience for every guest.

• Professionalism: Take your work seriously while maintaining a positive, flexible, and humble attitude.

• Passion: Genuinely enthusiastic about great coffee and creating memorable customer interactions.

• Detail-Oriented: Self-motivated to observe, learn, constantly improve, and develop your skill set.

• Brand Awareness: Understand that you represent Sunbird both on and off the job.

• Background: Must have a clean criminal record and no pending legal concerns that could affect employment.

• Physical Capability: Able to routinely work up to 8 hours with repeated walking, bending, and lifting up to 40 pounds.

Compensation & Benefits

Compensation: This is a competitive hourly + tipped position based on current industry standards and State laws.

Benefits: Employee discounts on Sunbird food, bevs, and retail products; Opportunities for advancement; Year-round employment; Uniquely positive and professional work environment.

How to Apply

To be considered for this position, please email your resume with relevant work experience and a cover letter (or email message) telling us why you would be a good fit for sunbird to jaime@sunbirdcapecod.com, or drop it by in person at Sunbird in Orleans, MA.

We look forward to hearing from you!